Intake Sales Specialist

Full Job Description

We’re looking for a motivated Client Intake & Sales Coordinator to help grow our Family Law practice. You’ll be the first point of contact for potential clients, driving intake, follow-up, and conversion. Working closely with the intake lead, you’ll ensure leads are engaged promptly, nurtured effectively, and converted into retained clients. This role is fast-paced, goal-driven, and critical to the firm’s growth.

Job Responsibilities

• Lead Intake & Conversion: Contact new leads within 1 business day; guide prospects through the intake process to secure retention.

• Sales-Focused Follow-Up: Track leads, send timely updates, answer questions, and close clients efficiently.

• Scheduling Coordination: Protect priority attorney slots for high-conversion leads; release unused slots promptly.

• Reporting & Metrics: Track conversion rates, lead follow-up timelines, and pipeline activity; report risks or bottlenecks to the intake lead.

Job Requirements

• 1–3+ years experience in high-volume client intake, sales, or call-center roles.

• Strong persuasive communication skills; able to engage leads, answer questions, and close clients.

• Comfortable with phones, email/text, and CRM tools (FileVine, Clio, MyCase, Lawmatics, or similar).

• Highly organized, detail-oriented, and able to manage multiple leads simultaneously.

• Calm and professional when handling sensitive Family Law inquiries.

• Driven by conversion targets, follow-up SLAs, and measurable results.

• Advanced conversational level of English.

Skills Required

• Sales - Expert
• Customer Service - Expert

Attachments

No Attachments

The Report Job feature provides remote workers a way to directly report jobs that may violate Pros Marketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..