Silent Disco Event Rentals Sales Representative

Full Job Description

We are a growing event and party rental company that provides unique entertainment experiences for private parties, weddings, corporate events, school functions, and festivals. We specialize in interactive audio-based experiences, including silent disco events where guests wear wireless headphones and enjoy music without external speakers. The Event & Party Rental Sales Representative is responsible for helping customers book rentals for their events. This role focuses on responding to inbound inquiries, explaining how our rentals work, recommending the right equipment packages, and guiding customers through the booking process.This is a remote position that requires fluent English communication, as the role involves frequent phone calls, emails, and text conversations with customers. This is not a high-pressure sales role. It is consultative in nature, focused on helping customers choose the best setup for their event and ensuring a smooth rental experience.

Job Responsibilities

Key Responsibilities

Respond promptly to inbound leads via phone, email, and text

Explain party rental options, including how silent disco events work

Recommend appropriate equipment packages based on event size and type

Provide pricing information and assist customers with booking their rental

Follow up with interested leads to answer questions and close bookings

Accurately enter and update customer information in the CRM or booking system

Coordinate with operations and logistics teams to confirm availability

Confirm event details such as date, location, and pickup or delivery method

Provide clear pre-event instructions and expectations to customers

Maintain a friendly, professional, and responsive tone in all communications

Job Requirements

Job Requirements

Fluent English, both spoken and written, is required

Strong communication and customer service skills

Comfortable handling phone calls, emails, and text-based communication

Organized, detail-oriented, and reliable

Ability to follow processes and manage multiple conversations at once

Experience in sales, customer service, or event-related roles preferred

Experience with CRMs or booking systems is a plus

Skills Required

• Phone Support - Intermediate
• Sales - Intermediate
• Email Outreach - Intermediate

Attachments

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